REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Configuration management processes

Organisational policy and procedures related to configuration management

Organisational role relevant to configuration management

Product knowledge related to systems andor equipment in service in the organisation

Safety legislative and statutory requirements including environmental sustainability issues relevant to configuration management

Technical regulatory framework

Written and oral communication to a level required in the preparation of correspondence and reports

Required skills

Apply configuration management and project management knowledge relevant to work being performed

Demonstrate an understanding of the strategic objectives of the organisation and identify and assess potential alliances and effective strategies

Display resilience by continuing to move forward despite criticism or setbacks

Identify review and analyse information that may impact on the configuration management program or may be impacted by the configuration management program

Identify the relationship between organisational goals and recognise how own work contributes to the achievement of those goals

Manage time and prioritise work to ensure objectives are met in accordance with the schedule

Negotiate and communicate effectively with key stakeholders both internal and external and resolve any potential areas of conflict or concern to ensure that overall configuration management objectives are achieved

Undertake performance measurement relevant to configuration management to enable objectives to be measured against defined parameters

Use appropriate information technology and software

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

adhere to and apply relevant data and information management processes

analyse data and information

apply knowledge of materiel configuration management to assist in work and to guide problem solving

Competency should be demonstrated over time and should be observed in a range of actual or simulated work contexts

Context of and specific resources for assessment

Competency should be assessed in the workplace or in a simulated workplace environment

Access is required to

computer and relevant software

legislation guidelines procedures and protocols relating to configuration management

plans

workplace documentation

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

Where possible assessment should be supported by questions to assess required knowledge Questioning techniques should suit the language and literacy levels of the candidate

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of

authenticated evidence from the workplace andor training programs

case studies

demonstration

feedback from supervisors and peers regarding the candidates ability

observation

portfolios

projects

questioning

reviews or reports prepared by the candidate

scenarios

simulation or role plays

Stakeholders may include:

Materiel may include:

Organisational policy and procedures may include:

Legislation may include:

Configuration management activities may include:

Sources of information may include:

Personnel may include:

Resources may include:

Methodologies and procedures may include:

Compliance requirements may include:

Life cycle may include:

Configuration management records may include: